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If you’re looking for CRM tools suitable for dental clinics, here’s a detailed overview of what to look for + some of the best options. I can also pull together a longer list focused on UK pricing if that helps. ✅ What to look for in a CRM for a dental clinic A dental clinic has some specific needs (in addition to general CRM functionality). Some key criteria: Patient / lead management: Capture enquiries, convert to patients, track treatment plan pipelines. LeadSquared +2 HubSpot Blog +2 Appointment scheduling + reminders: Reducing no-shows, automating messages (SMS/email) for upcoming appointments. ClickUp +1 Integration with dental/medical systems: Ability to plug into your practice-management software or patient records, so the CRM isn’t siloed. BestCRMSoftware +1 Automated communications & follow-up: For example, after treatment or for recall visits, marketing outreach to inactive patients. clinicssoft.com +1 Reporting/analytics: Know your patient acquisition, no-show rates, treatment uptake, staff performance. LeadSquared +1 Regulatory / data-security compliance: Especially with patient data, depending on country (GDPR, etc). BestCRMSoftware Scalability / fit for your size: If you are a single-site clinic vs multi-location chain, you’ll want something that fits. SmallBusinessPrices.co.uk 🔝 Top CRM options for dental clinics Here are some CRM tools that stand out for dental practices, with pros & cons: 1. HubSpot CRM Highlighted in a blog for dental practices as a “clear choice” for clinics. HubSpot Blog Strengths: very good for patient/lead management, free tier available, strong marketing & automation tools. Considerations: While powerful, you may need to configure/customise it for some dental-specific workflows (appointments, treatment pipelines). Good if you want a strong general CRM with dental-focused tweaks. 2. LeadSquared Specifically marketed for dental practices: “CRM for dental practice/clinics” with features like appointment reminders, referral tracking, patient acquisition. LeadSquared Strengths: Built with some dental-specific workflows in mind (referrals, multi-channel patient acquisition). Considerations: Might be more specialised (and possibly cost more) than a general CRM. 3. EspoCRM Open-source CRM with a solution tailored for dentists. EspoCRM Strengths: Cost-effective, customizable since open-source. Considerations: If you’re not technically comfortable, you might need more setup/maintenance. 4. Salesforce Sales Cloud Mentioned as a top CRM option for dentists (though not only dental-specific) with strong customisation, analytics. BestCRMSoftware +1 Strengths: Very powerful, scalable, many integrations. Considerations: Potentially more expensive, steeper learning curve, may need dental-specific configuration. 5. Pipedrive Highlighted in lists for dental businesses (particularly smaller/medium practices) for pipeline management and integrations. HubSpot Blog +1 Strengths: Simpler, good for smaller clinics wanting a lighter CRM. Considerations: Might lack some dental-specific specialised modules out of the box (e.g., recall management, imaging integration). 🎯 My recommendation by clinic type Small single-site dental practice: Consider something like Pipedrive or EspoCRM (if you want low cost) and focus on automating reminders + follow-up. Growing practice / multi-dentist clinic: HubSpot or LeadSquared could be strong choices (balancing dental-specific tools + growth capability). Multi-location chain or high volume practice: Salesforce Sales Cloud (or other enterprise-grade CRM) may make sense because of scale and analytics needs. If you like, I can compile a full comparison table (10-15 CRM tools) that include UK-specific pricing, dental-specific add-ons, pros/cons for each, and highlight which are best for the UK market (since you’re in the UK). Would that be helpful?