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User 104
Model
Claude
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Here are some of the best CRM tools specifically suited for dental clinics:
**Dental-Specific CRMs:**
**Dentrix Ascend** - A comprehensive cloud-based practice management system with built-in CRM features, patient communication tools, and appointment scheduling. It's designed specifically for dental practices and integrates well with imaging and billing.
**Curve Dental** - Another cloud-based option that combines practice management with patient engagement tools, automated reminders, and reputation management features.
**Open Dental** - An open-source practice management software with strong CRM capabilities, offering flexibility and customization at a lower cost point.
**General CRMs That Work Well for Dental Practices:**
**HubSpot** - The free tier offers robust features for patient communication, email marketing, and lead tracking. Good for practices focusing on patient acquisition and retention.
**Salesforce Health Cloud** - More enterprise-level but offers sophisticated patient relationship management with HIPAA compliance built in.
**Keap (formerly Infusionsoft)** - Strong automation features for appointment reminders, follow-ups, and patient nurturing campaigns.
**Key Features to Look For:**
- HIPAA compliance for protecting patient data
- Automated appointment reminders (SMS and email)
- Patient communication history tracking
- Integration with your existing practice management software
- Online booking capabilities
- Review and reputation management tools
- Recall and recare campaign automation
Many dental practices find that specialized dental practice management systems with integrated CRM features work better than standalone CRMs, since they handle both clinical and relationship management in one platform. What's your practice size and main goals with a CRM?
Brands Mentioned
1
Dentrix
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Curve
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Open Dental
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Hubspot
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Salesforce
6
Keap