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User 186
Model
Claude
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Here are some of the best CRM tools specifically suited for dental clinics:
**Dental-Specific CRMs:**
**Dentrix Ascend** - A cloud-based practice management system with built-in CRM features including patient communication, appointment reminders, and marketing automation. It's designed specifically for dental workflows.
**Curve Dental** - Offers patient relationship management alongside practice management, with features like automated recalls, patient communication tracking, and referral management.
**Dental Intelligence** - Focuses on patient engagement and practice analytics, helping you identify opportunities for reactivating patients and improving retention.
**General CRMs That Work Well for Dental Practices:**
**HubSpot** - The free tier is surprisingly robust for smaller practices. Good for managing leads, email marketing, and tracking patient interactions before they become patients.
**Salesforce Health Cloud** - More enterprise-level, but excellent for multi-location practices needing sophisticated patient journey tracking and marketing automation.
**Keap (formerly Infusionsoft)** - Strong automation features for appointment reminders, follow-ups, and patient reactivation campaigns.
**Key Features to Look For:**
- Integration with your existing practice management software
- Automated appointment reminders (SMS and email)
- Patient recall systems for hygiene appointments
- Referral tracking
- Review management and reputation monitoring
- HIPAA compliance
- Patient communication history
Most dental practices find that dental-specific solutions work better since they understand the unique workflow of recall appointments, treatment plans, and insurance coordination. What size is your practice, and what's your main goal with a CRM - patient retention, new patient acquisition, or both?
Brands Mentioned
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Dentrix
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Curve
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Dental Intelligence
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Hubspot
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Salesforce
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Keap